Privacy Policy

Updated 9/19/2024

Effective Date: 9/19/2024

At MiselBerger, Inc. we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.miselberger.com, engage with our HVAC and electrical services, or communicate with us through SMS using Zoom Phone.

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the website or services.

1. Information We Collect We may collect information about you in a variety of ways, including:

Personal Data:

  • Contact information such as your name, email address, phone number, and physical address.
  • Billing information such as credit card details (handled through secure third-party payment processors).
  • Any other personal information you provide when contacting us through forms on the website, via phone, SMS, or in person.
Automatically Collected Information:
  • IP addresses, browser type, operating system, and other technical data about your visit to our website.
  • Cookies and similar tracking technologies to enhance website performance, analyze trends, and ensure site functionality.

2. SMS Communication We use SMS messaging to communicate with customers for service-related inquiries, scheduling, and one-time codes for account verification or security purposes. By opting into our SMS communications, you agree to the following:

  • Inbound SMS Number Publication: Our inbound SMS number is published on our website at [Insert specific location on the website, e.g., Contact Us page].
  • Consent to SMS Messaging: By contacting us via SMS, you provide consent to receive messages from us, including service updates and one-time verification codes.
  • Message and Data Rates: Message and data rates may apply based on your carrier and plan.
  • Opting Out: You may opt out of SMS messaging at any time by replying STOP to any message.
  • Help: If you need assistance with SMS messaging, reply HELP for more information.
  • Privacy Policy Location: You can always find the most up-to-date version of our Privacy Policy on our website at https://www.miselberger.com/privacy.

3. How We Use Your Information We use the information we collect for the following purposes:

  • To provide and manage our HVAC & electrical services.
  • To communicate with you, including responding to inquiries and providing updates via SMS, email, or phone.
  • For billing and payment processing.
  • To improve our website functionality and user experience.
  • To comply with legal obligations and prevent fraud.

4. Disclosure of Your Information We may share your personal data in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist in service delivery, such as payment processing or SMS communication services (e.g., Zoom Phone). **No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties**.
  • Legal Compliance: If required by law, we may disclose your information in response to a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
5. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Security of Your Information We use reasonable security measures to protect your personal data, including encryption and secure server technology. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

7. Your Rights You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request deletion of your personal data, subject to legal obligations.
  • To exercise any of these rights, please contact us at [Insert Contact Email or Phone Number].
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at:
MiselBerger, Inc.
Address: 501 South 9th Street, Columbia, PA 17512
Phone: (717) 818-1879
Email: info@MiselBerger.com